effective care planning


For all staff working in a health and social care setting.

why attend?

This practical workshop will give participants the confidence to support service users to develop and maintain their own plans.

Service user plans are a requirement in all models of support / care. They can be written with this in mind or they can be developed with service users in a meaningful way that will have an impact on each individual’s life.

It will explore the following:

  • The legal context
  • What does the Care Quality Commission (CQC) require us to have in service user plans?
  • The history of care planning / service user plans
  • Different models and how to use them
  • The importance of record keeping
  • How to use the plan to monitor and review progress or change in needs
  • Finding out people’s ‘stories’ (history) - the benefits and challenges
  • Person centred planning (PCP) - what it is and models that can be used
  • Circles of support - what they are and how they support an individual


Full day

meeting standards

CARE CERTIFICATE In particular, aims to help meet the knowledge required to meet outcomes of standards: 3, 4, 5, 6 & 14.

FUNDAMENTAL STANDARDS (CQC) In particular the course will enable the provider to help staff from the service demonstrate training has taken place around: Regulations 9,10, 12 & 13

CARE ACT 2014 GUIDANCE More specifically enables providers and their staff to understand their duties under sections 1, 10 & 13 of the Act (and their subsections)

MENTAL CAPACITY ACT 2005 – this subject area is woven into presentation and discussion as required during course delivery.

Please note: As far as reasonably possible we have indicated the standards covered.

to book your place on this course