Building an effective, well-motivated, knowledgeable, happy team will ensure good service delivery and allow managers to focus on developing and improving services rather than responding to crises.
This course aims to provide managers or potential managers with skills that will help to address the complexities of managing other people and ensuring their services perform well.
It will explore:
- Job Descriptions / Clarity of role
- What makes an effective team?
- Managing relationships and conflict
- Team building
- Supervision, appraisals and team meetings
- Balancing authority and support
- Theories of team development
In addition to the above, group work and discussion will form a significant part of the day and there will be many opportunities for participants to compare strategies they have used or experienced and share these as part of their learning.
Full and half day
Legislative and ethical framework underpinning this session will include reference to and understanding of the following:
- Human Rights Act 1998
- The Care Act 2014
- Mental Capacity Act 2015
- ‘Think Autism’ statutory guidance 2014
- Health and Social Care Act 2012 Caldicott principles 2014
- Health and Social Care Regulations 2014 - Fundamental standards,
- Mental Health Act code of practice 2014
- Health and Safety Act 1974 etc
Participants need to adhere to professional boundaries and to ensure that participants conduct themselves in a professional manner at all times.